Our Complaints Procedure

Whether you wish to make a complaint, raise concern or provide positive feedback this can be done by phone, in writing or in person.

Wherever possible we encourage you to speak with a member of staff. It’s easier for us to resolve complaints directly to us. We will always try to resolve any problems on the spot if it is possible to do so.

For more information; you can collect a Complaints Procedure Leaflet from the surgery.